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Episode 107: Elevate Your Business with Customer Obsession – Marbue Brown

Episode 107: Elevate Your Business with Customer Obsession – Marbue Brown

by | Oct 24, 2023 | , ,

In this episode, we delve into the world of customer obsession and its powerful impact on business growth and board governance. Our guest, Marbue Brown, shares valuable strategies and insights that can elevate your business to new heights.

🚀 Discover how customer obsession can drive transformative growth.
📈 Explore effective strategies for board governance and value creation.
🎧 Listen to Marbue Brown’s expert insights on our podcast.
Join us as we unlock the secrets to creating exceptional customer experiences and fostering a customer-centric mindset within your organization. Don’t miss out on this enriching conversation!

Tune in now and gain a fresh perspective on achieving success through customer obsession

Three Action Programs to Make Great Companies Greater

Three Action Programs to Make Great Companies Greater

by | Dec 20, 2021 | , ,

It turns out that the most respected and successful companies have some notable things in common. In particular, they excel in their focus on three critical areas of business performance:

– Total Customer Satisfaction (TCS)
– Total Productivity Improvement (TPI)
– High Performance Management (HPM)
While on the surface these may seem obvious, most businesses fall short of what it takes to make their performances truly great. Read on and think about how your business ranks in these three areas and how you might accomplish significant improvements, personally and corporately.

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